At Fintan Game Day, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.

1. Return Eligibility

We accept returns for items that meet the following conditions:

The item is damaged, defective, or incorrect.

The return request is made within 48 hours of delivery.

The item is unused, in its original packaging, and in resalable condition.

Returns that do not meet these criteria may not be accepted.

2. Return Process

To initiate a return:

Contact our customer service team via the details provided on our website within 48 hours of receiving the product.

Provide your order number, a description of the issue, and a photo of the item (if applicable).

Once your return is approved, our team will guide you through the next steps.

3. Refund Process

Since we only offer Cash on Delivery, refunds are processed in the following ways:

If the item is returned successfully, a replacement can be sent.

If a replacement is not available, we may offer a cash refund upon return inspection and approval.

Refunds are typically processed within 7 business days after we receive and inspect the returned item.

4. Non-Returnable Items

The following items are not eligible for return or refund:

Items damaged due to misuse or neglect

Products returned without original packaging or accessories

Items returned after the 48-hour return window

5. Cancellation Policy

Orders can only be canceled before they are confirmed for shipping. Once an order is out for delivery, it cannot be canceled.

6. Contact Us

For any questions or concerns regarding returns or refunds, please reach out to our customer support team at [email protected].